You may now cancel your reservation/ apply refund 23:59^* one day before the departure of the 1st sector through either the JAL webpage or telephone. Mileage may be reinstated into your account immediately upon completion of reservation cancellation, and you may use it for other awards at once.

*Los Angeles time for American region; London time for Europe・Middle East・Africa region; Hong Kong time for Asia・Oceania region

Upon confirming that the reservation shown is the one you wish to apply for cancellation, press the "Cancel this Reservation" button at the bottom of the page. Reservation for all passengers inside the same record may be cancelled, and you may be proceeded to other steps of reservation cancellation/ mileage reinstatement.		You may be brought to the page of "Payment of Reinstatement Handling Fee". Please confirm the names of the passengers where reservation cancellation applies, and choose the payment method.
Read carefully the details of reservation cancellation as well as the rules for award ticket usage, and check the box next to "I agree to all conditions for award ticket usage". Your reservation cancellation may be completed upon pressing the "Complete Reservation Cancellation" button.		Contents of reservation cancellation/ mileage reinstatement, refunded amount, and other related contents may be shown. JAL Family Club members may view their personal mileage balance, as well as that of their family pool.